Office hours status
West Derby Jobcentre Plus
Today: 9am to 5pm
Current local time: 14:13 Europe/London
Next bank holiday: Summer bank holiday — 31 August 2026
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Helpful Jobcentre links: Use these pages for nearby office search, appointment guidance and city-level Jobcentre listings.
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West Derby Jobcentre Plus Contact and Location Details
- Office name: West Derby Jobcentre Plus
- Area: West Derby, Liverpool
- Address: Springfield House, 416 Eaton Road, West Derby, Liverpool, L12 3HT
- Phone: Use official GOV.UK contact guidance for the correct benefit or appointment type. Public advice directories list national Jobcentre Plus claim routes, but these should not be treated as office-specific direct numbers.
- Official contact guidance: Contact Jobcentre Plus on GOV.UK
- Address source: DWP Jobcentre register and Turn2us Advice Finder.
Direction check: The map is based on the listed address above. Check your appointment message or official source before travelling in case the entrance, access route or visit rules have changed.
Opening hours note: The office status above uses source-listed public opening hours found from Turn2us Advice Finder. Office access, appointment rules and public holiday arrangements can change. Confirm before travelling.
Visitor note: West Derby Jobcentre Plus is a Jobcentre Plus office in West Derby, Liverpool. Use your official letter, Universal Credit account, journal message or GOV.UK guidance to confirm the office, appointment time and visit instructions before travelling. Benefit Office Finder UK is an independent information website.
Check Official Jobcentre Guidance
Important notice: This page cannot book, change or cancel Jobcentre appointments. Use your Universal Credit account, official appointment message, letter or GOV.UK guidance for appointment actions. Do not send National Insurance numbers, benefit claim numbers, Universal Credit login details, bank details, passwords, ID documents or medical records to unofficial websites.
Appointment and Visit Guidance
Jobcentre visits may be appointment-based. Your appointment instructions may be shown in your Universal Credit account, journal, to-do list, text message, email or letter.
Check the office name, address, time and visit instructions before travelling. If you are unsure which office to attend, use the contact route in your official message or GOV.UK guidance.
Benefit Office Finder UK cannot book appointments, change appointment times, cancel visits, process claims or contact the office for you.
Change or Cancel an Appointment
For Universal Credit appointments, GOV.UK says you can change or cancel an appointment by signing in to your Universal Credit account where this applies. You may also be able to message your work coach or case manager through your journal.
For other Jobcentre Plus appointments, use the contact details in your official letter, appointment message or GOV.UK contact guidance. This website cannot contact West Derby Jobcentre Plus on your behalf.
Can You Visit Without an Appointment?
Walk-in visits may be limited. The correct office for your visit depends on your claim, postcode, appointment type and official instructions.
The nearest Jobcentre may not be the office assigned to your appointment. Check your Universal Credit account, letter, journal message or official contact route before travelling.
Universal Credit Notes
Universal Credit is usually managed online. Your appointment may be in person, by phone or online, depending on your claim and the instructions you receive.
Check your Universal Credit journal, to-do list and messages before visiting West Derby Jobcentre Plus. Do not share your Universal Credit login, password, bank details or claim information with unofficial websites.
What to Bring Before You Visit
- Photo ID, if requested.
- Proof of address, if requested.
- One further proof of identity, if requested.
- Appointment letter, journal message, text message or official appointment note.
- Documents listed in your Universal Credit account, to-do list or official letter.
- Any item specifically requested by your official message or work coach.
Before You Travel Checklist
- Check the address: Office locations and entrances can change.
- Check the time: Opening hours and appointment rules can change.
- Check your appointment: Use your official account, journal, letter or message.
- Check the right office: The closest office may not be the office assigned to your appointment.
- Protect your data: Do not share sensitive information with unofficial websites.
Nearby Jobcentre Offices
Nearby office choice depends on your appointment, postcode, claim and official instructions. Use your official message or GOV.UK local office search before travelling to another office.
- Everton Jobcentre Plus in Liverpool
- Liverpool City Jobcentre Plus in Liverpool
- Huyton Jobcentre Plus in Liverpool
- Bootle Park Jobcentre Plus in Bootle
- View Jobcentre Offices in Liverpool
Frequently Asked Questions
Is this an official Jobcentre page?
No. Benefit Office Finder UK is an independent information website. It is not connected with GOV.UK, DWP, Jobcentre Plus, Universal Credit, HMRC, any local council or any other public body.
Can I book an appointment here?
No. This website cannot book, change or cancel Jobcentre appointments. Use your Universal Credit account, GOV.UK contact guidance or the instructions in your official letter or message.
Do I need an appointment to visit West Derby Jobcentre Plus?
You may need an appointment, depending on your claim or reason for visiting. Check your Universal Credit account, journal, to-do list, official message or appointment letter before travelling.
What should I bring to a Jobcentre appointment?
Bring the documents requested in your official appointment instructions. You may be asked for ID, proof of address or other documents depending on the appointment type.
Can this website help with my benefit claim?
No. This website provides general location and visit information only. It does not give welfare, tax, legal, immigration, financial or official government advice.
Sources and Verification
- Contact Jobcentre Plus on GOV.UK (official Jobcentre Plus contact guidance)
- DWP Jobcentre register on GOV.UK (official Jobcentre register and West Derby address listing)
- Turn2us Advice Finder: Jobcentre Plus – West Derby (address, public phone routes, source-listed opening hours and accessibility notes)
- Change or cancel a Jobcentre Plus appointment on GOV.UK (official appointment guidance)
- Sign in to your Universal Credit account on GOV.UK (official Universal Credit account access)
- Universal Credit: how to claim on GOV.UK (official Universal Credit guidance)
- What to bring to your Jobcentre Plus interview on GOV.UK (official interview preparation guidance)
Verification note: Address, phone, opening hours, services and appointment rules can change. The details on this page are based on the sources listed above and should be checked before travelling.
Independent website disclaimer: Benefit Office Finder UK is not a government website and is not connected with GOV.UK, DWP, Jobcentre Plus, Universal Credit, HMRC, any local council or any other official organisation. This page is for general visitor information only. It does not provide legal, financial, welfare, tax, immigration or official government advice. Always use official GOV.UK and related government channels for applications, appointments, payments, claims and personal information.