Office hours status
Kirkby Jobcentre Plus
Today: 9am to 5pm
Current local time: 14:13 Europe/London
Next bank holiday: Summer bank holiday — 31 August 2026
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Helpful Jobcentre links: Use these pages for nearby office search, appointment guidance and city-level Jobcentre listings.
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Kirkby Jobcentre Plus Contact and Location Details
- Office name: Kirkby Jobcentre Plus
- Area: Kirkby, Liverpool
- Address: St Chads House, St Chads Drive, Kirkby, Liverpool, L32 8RW
- Phone: Use official GOV.UK contact guidance for the correct benefit or appointment type. Turn2us lists public Jobcentre Plus claim lines for this office entry: 0800 169 0310 for existing benefit claims and 0800 055 6688 for new benefit claims. These should not be treated as office-specific direct desk numbers.
- Official contact guidance: Contact Jobcentre Plus on GOV.UK
- Address source: DWP Jobcentre register and Turn2us Advice Finder list Kirkby Jobcentre Plus at St Chads House, St Chads Drive, Kirkby, Liverpool, L32 8RW.
Direction check: The map is based on the listed address above. Check your appointment message or official source before travelling in case the entrance, access route or visit rules have changed.
Opening hours note: The weekly office status above uses source-listed opening hours found in public advice and directory sources. Office access, appointment rules and public holiday arrangements can change. Confirm before travelling.
Visitor note: Kirkby Jobcentre Plus is a Jobcentre Plus office in Kirkby, Liverpool. Use your official letter, Universal Credit account, journal message or GOV.UK guidance to confirm the office, appointment time and visit instructions before travelling.
Check Official Jobcentre Guidance
Important notice: This page cannot book, change or cancel Jobcentre appointments. Use your Universal Credit account, official appointment message, letter or GOV.UK guidance for appointment actions. Do not send National Insurance numbers, benefit claim numbers, Universal Credit login details, bank details, passwords, ID documents or medical records to unofficial websites.
Appointment and Visit Guidance
Jobcentre visits may be appointment-based. For Universal Credit, your appointment details may be shown in your online account, journal, to-do list, letter or message.
Benefit Office Finder UK cannot book, change or cancel appointments. Use official channels and the instructions sent to you by Jobcentre Plus, DWP or GOV.UK.
If your appointment is at Kirkby Jobcentre Plus, check the office name, address and time before you travel. The nearest office is not always the office assigned to your claim or appointment.
Change or Cancel an Appointment
For Universal Credit appointments, GOV.UK guidance says you can use your Universal Credit account to change or cancel an appointment where applicable. You should check your journal and messages for the correct route.
For other Jobcentre Plus appointments, use the instructions in your official letter or GOV.UK contact guidance. This website cannot contact Kirkby Jobcentre Plus for you and cannot make appointment changes on your behalf.
Can You Visit Without an Appointment?
Walk-in visits may be limited, and some services may require an appointment. Do not assume that you can be seen without one.
Check your official appointment instructions, Universal Credit account, journal message or GOV.UK guidance before travelling. If you attend the wrong office, staff may not be able to help with your appointment.
Universal Credit Notes
Universal Credit is usually managed online. Your account can show your to-do list, journal messages, statements and appointment information.
An appointment may be in person, by phone or online depending on your claim and the instructions you receive. Always check your journal, to-do list and messages before visiting Kirkby Jobcentre Plus.
Do not share your Universal Credit login, password, bank details or claim details with unofficial websites.
What to Bring Before You Visit
- Photo ID, if requested.
- Proof of address, if requested.
- One further proof of identity, if requested.
- Appointment letter, journal message, text message or official appointment note.
- Documents listed in your Universal Credit account, to-do list or official letter.
- Any item specifically requested by your official message or work coach.
Before You Travel Checklist
- Check the address: Office locations and entrances can change.
- Check the time: Opening hours and appointment rules can change.
- Check your appointment: Use your official account, journal, letter or message.
- Check the right office: The closest office may not be the office assigned to your appointment.
- Protect your data: Do not share sensitive information with unofficial websites.
Nearby Jobcentre Offices
Nearby office choice depends on your appointment, postcode, claim and official instructions. Use your official message or GOV.UK local office search before travelling to another office.
- Huyton Jobcentre Plus in Liverpool
- Belle Vale Jobcentre Plus in Liverpool
- Crosby Jobcentre Plus in Liverpool
- Bootle Park Jobcentre Plus in Bootle
- Liverpool City Jobcentre Plus in Liverpool
- View Jobcentre Offices in Liverpool
Frequently Asked Questions
Is this an official Jobcentre page?
No. Benefit Office Finder UK is an independent information website. It is not connected with GOV.UK, DWP, Jobcentre Plus, Universal Credit, HMRC, any local council or any other public body.
Can I book an appointment here?
No. This website cannot book, change or cancel Jobcentre appointments. Use your Universal Credit account, GOV.UK contact guidance or the instructions in your official letter or message.
Do I need an appointment to visit Kirkby Jobcentre Plus?
You may need an appointment, depending on your claim or reason for visiting. Check your Universal Credit account, journal, to-do list, official message or appointment letter before travelling.
What should I bring to a Jobcentre appointment?
Bring the documents requested in your official appointment instructions. You may be asked for ID, proof of address or other documents depending on the appointment type.
Can this website help with my benefit claim?
No. This website provides general location and visit information only. It does not give welfare, tax, legal, immigration, financial or official government advice.
Sources and Verification
- DWP Jobcentre register on GOV.UK (official Jobcentre register and office address source)
- DWP Jobcentre register CSV preview on GOV.UK (Kirkby office address listing)
- Turn2us Advice Finder: Jobcentre Plus – Kirkby (address, public phone lines, source-listed opening hours, accessibility and local service notes)
- Contact Jobcentre Plus on GOV.UK (official Jobcentre Plus contact guidance)
- Change or cancel a Jobcentre Plus appointment on GOV.UK (official appointment guidance)
- Sign in to your Universal Credit account on GOV.UK (official Universal Credit account access)
- Universal Credit: how to claim on GOV.UK (official Universal Credit guidance)
- What to bring to your Jobcentre Plus interview on GOV.UK (official interview preparation guidance)
- Kirkby Jobcentre listing on Jobcentre Plus Offices (supporting public directory source for listed opening hours and address consistency)
Verification note: Address, phone, opening hours, services and appointment rules can change. The details on this page are based on the sources listed above and should be checked before travelling.
Independent website disclaimer: Benefit Office Finder UK is not a government website and is not connected with GOV.UK, DWP, Jobcentre Plus, Universal Credit, HMRC, any local council or any other official organisation. This page is for general visitor information only. It does not provide legal, financial, welfare, tax, immigration or official government advice. Always use official GOV.UK and related government channels for applications, appointments, payments, claims and personal information.