Office hours status
Liverpool City Jobcentre Plus
Today: 9am to 5pm
Current local time: 13:19 Europe/London
Next bank holiday: Summer bank holiday — 31 August 2026
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Helpful Jobcentre links: Use these pages for nearby office search, appointment guidance and city-level Jobcentre listings.
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Liverpool City Jobcentre Plus Contact and Location Details
- Office name: Liverpool City Jobcentre Plus
- Area: Liverpool city centre. Turn2us lists the area served as Liverpool postal areas L1, L2, L3 and L5.
- Address: 90 Duke Street, Liverpool, Merseyside, L1 5AA.
- Phone: Turn2us lists 0800 169 0310 for existing benefit claims and 0800 055 6688 for new benefit claims. These should be treated as Jobcentre Plus claim contact routes, not an office-specific direct desk number.
- Official contact guidance: Use GOV.UK Jobcentre Plus contact guidance for the correct route for your claim, appointment or local office search.
- Address source: Turn2us Advice Finder lists Jobcentre Plus – Liverpool City at 90 Duke Street, Liverpool, L1 5AA. The older DWP Jobcentre register listed Liverpool City at St George’s Way, St John’s Precinct, Liverpool, L1 1LY, so confirm through your official appointment message before travelling.
Direction check: The map is based on the listed 90 Duke Street address above. Check your appointment message, Universal Credit account or official source before travelling in case the entrance, access route or visit rules have changed.
Opening hours note: The office status above uses source-listed hours from Turn2us Advice Finder. Office access, appointment rules and public holiday arrangements can change, so confirm before travelling.
Visitor note: Liverpool City Jobcentre Plus is a Jobcentre Plus office in Liverpool city centre. Use your official letter, Universal Credit account, journal message or GOV.UK guidance to confirm the office, appointment time and visit instructions before travelling.
Check Official Jobcentre Guidance
Important notice: This page cannot book, change or cancel Jobcentre appointments. Use your Universal Credit account, official appointment message, letter or GOV.UK guidance for appointment actions. Do not send National Insurance numbers, benefit claim numbers, Universal Credit login details, bank details, passwords, ID documents or medical records to unofficial websites.
Appointment and Visit Guidance
Jobcentre visits may be appointment-based. Your appointment time, office location and visit instructions may be shown in your Universal Credit account, journal, letter, text message or other official message.
Use official channels for appointment actions. Benefit Office Finder UK cannot book appointments, contact the office for you, update a claim or confirm whether you must attend.
If your message gives a different office, entrance or time from the details on this page, follow the official message and check GOV.UK guidance before travelling.
Change or Cancel an Appointment
For Universal Credit appointments, use your Universal Credit account where applicable. GOV.UK states that Universal Credit appointments can be changed or cancelled by signing in to the account and using the official message route.
For other Jobcentre Plus appointments, follow the instructions in your official letter or use the correct GOV.UK contact route. This website cannot contact Liverpool City Jobcentre Plus or change an appointment for you.
Can You Visit Without an Appointment?
Walk-in visits may be limited. A Jobcentre may not be able to deal with every benefit or appointment issue without the right booking, claim record or official instruction.
The nearest office is not always the office assigned to your appointment. Check your Universal Credit journal, appointment message or letter before travelling to Liverpool City Jobcentre Plus or another nearby office.
Universal Credit Notes
Universal Credit is usually managed online through your account. Your account can show your journal, to-do list, messages, statement and appointment information.
An appointment may be in person, by phone or online. Check your journal and official messages before travelling, especially if you have recently received a new appointment note or change message.
Do not share your Universal Credit password, login details, bank details or personal documents with unofficial websites. Use GOV.UK and your official Universal Credit account for claim actions.
What to Bring Before You Visit
- Photo ID, if requested.
- Proof of address, if requested.
- One further proof of identity, if requested.
- Appointment letter, journal message, text message or official appointment note.
- Documents listed in your Universal Credit account, to-do list or official letter.
- Any item specifically requested by your official message or work coach.
Before You Travel Checklist
- Check the address: Public sources list Liverpool City Jobcentre Plus at 90 Duke Street, but older official register data listed a different Liverpool City address. Confirm before travelling.
- Check the time: Opening hours and appointment rules can change.
- Check your appointment: Use your official account, journal, letter or message.
- Check the right office: The closest office may not be the office assigned to your appointment.
- Protect your data: Do not share sensitive information with unofficial websites.
Nearby Jobcentre Offices
Nearby office choice depends on your appointment, postcode, claim and official instructions. Use your official message or GOV.UK local office search before travelling to another office.
- Everton Jobcentre Plus in Liverpool
- Toxteth Jobcentre Plus in Liverpool
- Garston Jobcentre Plus in Liverpool
- Belle Vale Jobcentre Plus in Liverpool
- View Jobcentre Offices in Liverpool
Frequently Asked Questions
Is this an official Jobcentre page?
No. Benefit Office Finder UK is an independent information website. It is not connected with GOV.UK, DWP, Jobcentre Plus, Universal Credit, HMRC, any local council or any other public body.
Can I book an appointment here?
No. This website cannot book, change or cancel Jobcentre appointments. Use your Universal Credit account, GOV.UK contact guidance or the instructions in your official letter or message.
Do I need an appointment to visit Liverpool City Jobcentre Plus?
You may need an appointment, depending on your claim or reason for visiting. Check your Universal Credit account, journal, to-do list, official message or appointment letter before travelling.
Which address should I check before travelling?
Turn2us Advice Finder lists Liverpool City Jobcentre Plus at 90 Duke Street, Liverpool, L1 5AA. Older DWP register data listed Liverpool City at St George’s Way, St John’s Precinct, Liverpool, L1 1LY. Use your official appointment message, Universal Credit account or GOV.UK local office search before travelling.
What should I bring to a Jobcentre appointment?
Bring the documents requested in your official appointment instructions. You may be asked for ID, proof of address or other documents depending on the appointment type.
Can this website help with my benefit claim?
No. This website provides general location and visit information only. It does not give welfare, tax, legal, immigration, financial or official government advice.
Sources and Verification
- Turn2us Advice Finder – Jobcentre Plus – Liverpool City (source-listed address, claim contact routes, area served and opening hours; record last checked 06 August 2025)
- Contact Jobcentre Plus on GOV.UK (official Jobcentre Plus contact guidance and local office search route)
- DWP Jobcentre register on GOV.UK (official jobcentre register; older 2019 Liverpool City address record)
- Change or cancel a Jobcentre Plus appointment on GOV.UK (official appointment guidance)
- Sign in to your Universal Credit account on GOV.UK (official Universal Credit account access)
- Universal Credit: how to claim on GOV.UK (official Universal Credit guidance)
- What to bring to your Jobcentre Plus interview on GOV.UK (official interview preparation guidance)
Verification note: Address, phone, opening hours, services and appointment rules can change. The details on this page are based on the sources listed above and should be checked before travelling.
Independent website disclaimer: Benefit Office Finder UK is not a government website and is not connected with GOV.UK, DWP, Jobcentre Plus, Universal Credit, HMRC, any local council or any other official organisation. This page is for general visitor information only. It does not provide legal, financial, welfare, tax, immigration or official government advice. Always use official GOV.UK and related government channels for applications, appointments, payments, claims and personal information.