Office hours status
Erdington Jobcentre Plus
Today: 9am to 5pm
Current local time: 10:56 Europe/London
Next bank holiday: Summer bank holiday — 31 August 2026
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Helpful Jobcentre links: Use these pages for nearby office search, appointment guidance and Birmingham Jobcentre listings.
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Erdington Jobcentre Plus Contact and Location Details
- Office name: Erdington Jobcentre Plus
- Area: Erdington, Birmingham
- Address: 37 Sutton New Road, Erdington, Birmingham, West Midlands, B23 6TD
- Phone: Use official GOV.UK contact guidance for the correct benefit or appointment type. Turn2us lists national Jobcentre Plus lines, including 0800 169 0310 for existing benefit claims and 0800 055 6688 for new benefit claims. Treat these as national contact routes, not a direct office line.
- Official contact guidance: Contact Jobcentre Plus on GOV.UK
- Address source: DWP Jobcentre register and Turn2us Advice Finder list Erdington Jobcentre Plus at this address.
- Source-listed service area: Turn2us lists postal areas B7, B23, B24 and B35.
Location Map for Erdington Jobcentre Plus
Direction check: The map is based on the listed address above. Check your appointment message or official source before travelling in case the entrance, access route or visit rules have changed.
Opening hours note: The office status shortcode uses source-listed weekday hours from Turn2us Advice Finder. Office access, appointment rules and public holiday arrangements can change, so confirm before travelling.
Visitor note: Erdington Jobcentre Plus is a Jobcentre Plus office in Birmingham. Use your official letter, Universal Credit account, journal message or GOV.UK guidance to confirm the office, appointment time and visit instructions before travelling.
Check Official Jobcentre Guidance
Important notice: This page cannot book, change or cancel Jobcentre appointments. Use your Universal Credit account, official appointment message, letter or GOV.UK guidance for appointment actions. Do not send National Insurance numbers, benefit claim numbers, Universal Credit login details, bank details, passwords, ID documents or medical records to unofficial websites.
Appointment and Visit Guidance
Jobcentre visits may be appointment-based. If you have a work coach appointment, identity check, claim interview or other visit, the time and instructions may be shown in your Universal Credit journal, online account, letter, text message or official appointment note.
Benefit Office Finder UK cannot book, change or cancel appointments. Use the contact route shown in your official message or the relevant GOV.UK guidance for your claim type.
Change or Cancel an Appointment
For Universal Credit appointments, use your Universal Credit account where this is available. You may be able to send a journal message or follow the instructions given by your work coach.
For other Jobcentre Plus appointments, use the phone number, letter, text message or GOV.UK contact route linked to that appointment. This website cannot contact Erdington Jobcentre Plus for you.
Can You Visit Without an Appointment?
Walk-in visits may be limited, and the closest Jobcentre may not be the office assigned to your claim or appointment. Check your official instructions before travelling.
If you are unsure which office to use, search through official Jobcentre Plus contact guidance or use the address shown on your letter, journal message or appointment notice.
Universal Credit Notes
Universal Credit is usually managed online. Your appointment may be in person, by phone or online, depending on your claim and the instructions you receive.
Check your Universal Credit journal, to-do list and messages before visiting. Do not share your login, password, bank details or claim information with unofficial websites.
What to Bring Before You Visit
- Photo ID, if requested.
- Proof of address, if requested.
- One further proof of identity, if requested.
- Appointment letter, journal message, text message or official appointment note.
- Documents listed in your Universal Credit account, to-do list or official letter.
- Any item specifically requested by your official message or work coach.
Before You Travel Checklist
- Check the address: Office locations and entrances can change.
- Check the time: Opening hours and appointment rules can change.
- Check your appointment: Use your official account, journal, letter or message.
- Check the right office: The closest office may not be the office assigned to your appointment.
- Protect your data: Do not share sensitive information with unofficial websites.
Nearby Jobcentre Offices
Nearby office choice depends on your appointment, postcode, claim and official instructions. Use your official message or GOV.UK local office search before travelling to another office.
- Sutton Coldfield Jobcentre Plus
- Chelmsley Wood Jobcentre Plus
- Handsworth Jobcentre Plus
- Perry Barr Jobcentre Plus
- Birmingham City Jobcentre Plus
Frequently Asked Questions
Is this an official Jobcentre page?
No. Benefit Office Finder UK is an independent information website. It is not connected with GOV.UK, DWP, Jobcentre Plus, Universal Credit, HMRC, any local council or any other public body.
Can I book an appointment here?
No. This website cannot book, change or cancel Jobcentre appointments. Use your Universal Credit account, GOV.UK contact guidance or the instructions in your official letter or message.
Do I need an appointment to visit Erdington Jobcentre Plus?
You may need an appointment, depending on your claim or reason for visiting. Check your Universal Credit account, journal, to-do list, official message or appointment letter before travelling.
What should I bring to a Jobcentre appointment?
Bring the documents requested in your official appointment instructions. You may be asked for ID, proof of address or other documents depending on the appointment type.
Can this website help with my benefit claim?
No. This website provides general location and visit information only. It does not give welfare, tax, legal, immigration, financial or official government advice.
Sources and Verification
- DWP Jobcentre register on GOV.UK (official Jobcentre register information)
- DWP Jobcentre address register CSV preview on GOV.UK (Erdington Jobcentre Plus address)
- Turn2us Advice Finder: Jobcentre Plus – Erdington (address, public phone routes, source-listed opening hours and accessibility notes)
- Contact Jobcentre Plus on GOV.UK (official Jobcentre Plus contact guidance)
- Change or cancel a Jobcentre Plus appointment on GOV.UK (official appointment guidance)
- Sign in to your Universal Credit account on GOV.UK (official Universal Credit account access)
- Universal Credit: how to claim on GOV.UK (official Universal Credit guidance)
- What to bring to your Jobcentre Plus interview on GOV.UK (official interview preparation guidance)
Verification note: Address, phone, opening hours, services and appointment rules can change. The details on this page are based on the sources listed above and should be checked before travelling.
Independent website disclaimer: Benefit Office Finder UK is not a government website and is not connected with GOV.UK, DWP, Jobcentre Plus, Universal Credit, HMRC, any local council or any other official organisation. This page is for general visitor information only. It does not provide legal, financial, welfare, tax, immigration or official government advice. Always use official GOV.UK and related government channels for applications, appointments, payments, claims and personal information.