Office hours status
Birmingham Broad Street Jobcentre Plus
Today: 9am to 5pm
Current local time: 13:19 Europe/London
Next bank holiday: Summer bank holiday — 31 August 2026
Report incorrect hours
Helpful Jobcentre links: Use these pages for nearby office search, appointment guidance and Birmingham Jobcentre listings.
Find Nearest Jobcentre Jobcentre Appointment Guidance View Birmingham Jobcentre Offices
Birmingham Broad Street Jobcentre Plus Contact and Location Details
- Office name: Birmingham Broad Street Jobcentre Plus
- Area: Broad Street, Birmingham
- Address: Centennial House, 100 Broad Street, Birmingham, B15 1AU
- Phone: Use official GOV.UK contact guidance for the correct benefit or appointment type. Some public advice directories list national Jobcentre Plus claim lines, but these should not be treated as office-specific direct numbers.
- Official contact guidance: Contact Jobcentre Plus on GOV.UK
- Address source: GOV.UK DWP Jobcentre register lists Broad Street, Birmingham at Centennial House, 100 Broad Street, Birmingham, B15 1AU. Some public directory records show a different postcode for the same building, so confirm through official sources before travelling.
Direction check: The map is based on the listed address above. Check your appointment message or official source before travelling in case the entrance, access route or visit rules have changed.
Opening hours note: The weekly hours above are source-listed from public advice directory information, not a guarantee of same-day public access. Office access, appointment rules and public holiday arrangements can change. Confirm before travelling.
Visitor note: Birmingham Broad Street Jobcentre Plus is a Jobcentre Plus office in central Birmingham. Use your official letter, Universal Credit account, journal message or GOV.UK guidance to confirm the office, appointment time and visit instructions before travelling.
Check Official Jobcentre Guidance
Important notice: This page cannot book, change or cancel Jobcentre appointments. Use your Universal Credit account, official appointment message, letter or GOV.UK guidance for appointment actions. Do not send National Insurance numbers, benefit claim numbers, Universal Credit login details, bank details, passwords, ID documents or medical records to unofficial websites.
Appointment and Visit Guidance
Jobcentre visits may be appointment-based. If you have an appointment at Birmingham Broad Street Jobcentre Plus, the time, format and visit instructions should normally be shown in your Universal Credit account, journal, official letter, text message or other official appointment message.
Benefit Office Finder UK cannot book appointments, contact the office for you or confirm your claim status. Use official GOV.UK guidance and your own DWP or Universal Credit messages for appointment actions.
Change or Cancel an Appointment
For Universal Credit appointments, use your Universal Credit account where applicable. GOV.UK says Universal Credit appointment changes or cancellations are normally handled through the account, with official helpline routes available if you cannot use the online account.
For other Jobcentre Plus appointments, follow the instructions in your official letter or use the relevant GOV.UK contact route. This website cannot change, cancel or rearrange appointments.
Can You Visit Without an Appointment?
Walk-in visits may be limited, and the closest office may not be the office assigned to your claim or appointment. Do not travel only because an address is listed online.
Check your Universal Credit journal, official appointment message, letter or GOV.UK guidance before visiting Birmingham Broad Street Jobcentre Plus without an appointment.
Universal Credit Notes
Universal Credit is usually managed online. Your appointment may be in person, by phone or online depending on your claim and the instructions from DWP.
Check your journal, to-do list and messages before travelling. Do not share Universal Credit login details, passwords, bank details or claim information with unofficial websites.
What to Bring Before You Visit
- Photo ID, if requested.
- Proof of address, if requested.
- One further proof of identity, if requested.
- Appointment letter, journal message, text message or official appointment note.
- Documents listed in your Universal Credit account, to-do list or official letter.
- Any item specifically requested by your official message or work coach.
Before You Travel Checklist
- Check the address: Office locations, entrances and public access arrangements can change.
- Check the time: Opening hours and appointment rules can change.
- Check your appointment: Use your official account, journal, letter or message.
- Check the right office: The closest office may not be the office assigned to your appointment.
- Protect your data: Do not share sensitive information with unofficial websites.
Nearby Jobcentre Offices
Nearby office choice depends on your appointment, postcode, claim and official instructions. Use your official message or GOV.UK local office search before travelling to another office.
- Sparkhill Jobcentre Plus in Birmingham
- Handsworth Jobcentre Plus in Birmingham
- Perry Barr Jobcentre Plus in Birmingham
- Kings Heath Jobcentre Plus in Birmingham
- Birmingham South West Jobcentre Plus
- View Jobcentre Offices in Birmingham
Frequently Asked Questions
Is this an official Jobcentre page?
No. Benefit Office Finder UK is an independent information website. It is not connected with GOV.UK, DWP, Jobcentre Plus, Universal Credit, HMRC, any local council or any other public body.
Can I book an appointment here?
No. This website cannot book, change or cancel Jobcentre appointments. Use your Universal Credit account, GOV.UK contact guidance or the instructions in your official letter or message.
Do I need an appointment to visit Birmingham Broad Street Jobcentre Plus?
You may need an appointment, depending on your claim or reason for visiting. Check your Universal Credit account, journal, to-do list, official message or appointment letter before travelling.
Are the opening hours guaranteed?
No. The listed hours are based on public source information and should be checked before travelling. Appointment access, security arrangements and public holiday hours can change.
What should I bring to a Jobcentre appointment?
Bring the documents requested in your official appointment instructions. You may be asked for ID, proof of address or other documents depending on the appointment type.
Can this website help with my benefit claim?
No. This website provides general location and visit information only. It does not give welfare, tax, legal, immigration, financial or official government advice.
Sources and Verification
- DWP Jobcentre register CSV on GOV.UK (official Jobcentre register address source for Broad Street, Birmingham)
- DWP Jobcentre register publication page on GOV.UK (official register context)
- Update on the future of DWP jobcentres on GOV.UK (official DWP network update showing Birmingham Summer Row merged with Birmingham Broad Street)
- Turn2us Advice Finder: Jobcentre Plus – Birmingham (public advice directory listing for address, national claim phone routes and source-listed opening hours)
- Contact Jobcentre Plus on GOV.UK (official Jobcentre Plus contact guidance)
- Change or cancel a Jobcentre Plus appointment on GOV.UK (official appointment guidance)
- Sign in to your Universal Credit account on GOV.UK (official Universal Credit account access)
- Universal Credit: how to claim on GOV.UK (official Universal Credit guidance)
- What to bring to your Jobcentre Plus interview on GOV.UK (official interview preparation guidance)
Verification note: Address, phone, opening hours, services and appointment rules can change. The details on this page are based on the sources listed above and should be checked before travelling. Where sources conflict, GOV.UK and your own official appointment message should be treated as the priority.
Independent website disclaimer: Benefit Office Finder UK is not a government website and is not connected with GOV.UK, DWP, Jobcentre Plus, Universal Credit, HMRC, any local council or any other official organisation. This page is for general visitor information only. It does not provide legal, financial, welfare, tax, immigration or official government advice. Always use official GOV.UK and related government channels for applications, appointments, payments, claims and personal information.